Newsletter

Shipping & Returns

OUR GUARANTEE  All of the parts in this catalog are the very best available. If, for any reason, you are not satisfied or happy with the quality of any part. Please return it within  thirty (30)  days from  the  invoice date for a full  credit, exchange or refund. Some manufacturers issue their own warranties, and in all cases these warranties would apply.

TERMS  All orders are credit card, or pre-pay only.  A company/personal check or money order is acceptable for prepay. Please make your checks payable to AAPD.NET.

ORDERING  All domestic orders will be shipped via UPS, FedEx or Common Freight Carrier. All orders may include a service and handling charge.

Discounts Discounts only apply to items that actually shipped with your initial order. If  an item is backordered and ships at a later date the discount will not apply;  but we will ship your backorder items free of shipping charges unless truck freight or oversized fees apply.

Backorders In the event of a backorder, we will automatically ship it to you if it  becomes available within 30 days of your order otherwise we will notify you when  it becomes available; we will keep your item on backorder until it ships or  until you request to cancel the backorder. Shipping fees will not be charged for  backorder items unless the item is classified as oversized or must be shipped by motor freight.

INTERNATIONAL ORDERS  All international order (any order leaving the United States) must be  pre-paid in U.S. currency by credit card, PayPal, or wire transfer (PayPal is  preferred).

Order Total and Shipping: We all know that international shipping can be  expensive, so if you have a shipping account or forwarder we will do our best to  accommodate you.

If your country is not listed on our web site please contact us by phone or email if you would like to place an order.

DAMAGES  Damages should be reported to our customer service department immediately. Our staff will contact UPS or the common carrier and determine corrective action to resolve your situation.

PRICE CHANGES AND PRODUCT AVAILABILITY  The prices and parts reflected in this catalog are based on the costs and availability of the parts at the time of publishing. AAPD.NET reserves the right to change prices and availability without notice. 

LIABILITY  AAPD.NET  is not, and will not be liable for any damage, personal property, or any injury resulting in, or caused by the use or misuse of any part we sell and/or manufacture. The customer assumes all responsibility and risk in purchasing and using these parts.

SHIPPING  All order are shipped via UPS or FedEx unless otherwise specified. All shipping charges are added to your invoice. Oversize items are packages that are greater than 84" in length and girth. Oversized boxes weighing less than 30 lbs will be billed at the 30 lb rate. UPS/FedEx will not accept items over 108" in length or 130" in length and girth, these items will be shipped by motor freight.  We cannot ship C.O.D.

RETURNS All returns require a RGA number (Returned Goods Authorization).  Any return without an RGA number may be refused by our receiving department. Please make sure an RGA is obtained before returning goods. Failure to get an RGA, regardless of the problem, removes any possibility of return Freight being credited to your account.  Returned goods will be accepted up to thirty (30) days From the date of invoice. Special Order Returns: Special orders are items that are not available in our catalog which must be ordered. Special order items which are returned carry a 50% restocking fee, regardless of the invoice date. Some very special orders must be prepaid.  These orders are not returnable.  In most cases, the customer will be asked to provide return freight.  If you are returning unwanted parts, the freight will be paid by the customer.  In no instance will a call tag be issued for unwanted parts, regular return freight or damaged goods. No C.O.D'S will be accepted For return merchandise. Call tags will be issued only in the case of a sales or shipping error.  To help speed up the process we recommend that you receive a RGA number, return the goods freight prepaid by you and we will issue a credit to your account to cover standard ground service freight.  Non-returnable items are publication, wiring, some special orders, electrical parts, decals, stripe kits  and Avery Floor Mats. All items returned (unless damaged or defective) must be in good saleable condition, and are subject to a restocking charge. Willful refusal of shipment will result in the return freight and service charges being billed back to the customer. If you are not present for delivery, the same will apply. The only exception is a clear sales or shipping error.